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Privacy Policy

Andglyph Tech Solutions (“Andglyph,” “we,” “our,” or “us”) values and respects your privacy. This Privacy Policy outlines how we collect, use, store, protect, and share your personal information when you interact with our website, mobile applications, software, products, and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

Consent

By accessing or using our website or Services, you acknowledge and agree to the collection, use, and processing of your personal information in accordance with this Privacy Policy. At times, we may request additional details such as your name, address, or contact information. Where appropriate, we will inform you at the point of collection about how such information will be used. We generally use the information collected to:

  • Respond to your inquiries or requests
  • Process transactions and fulfil orders
  • Provide secure access to your account information

We may share your email address with carefully selected third-party organizations offering products or services that we believe may be of interest to you. In such cases, you will have the opportunity to limit or opt out of this sharing. If no preference is expressed, we will consider your consent as granted for the stated purposes.

Cookies

At Andglyph Tech Solutions, cookies are used solely to enhance your experience and ensure the smooth operation of our Services. A cookie is a small file stored on your computer or mobile device by your browser, enabling us to:

  • Remember your login details for quicker access
  • Improve functionality (e.g., smooth video playback)
  • Analyse usage patterns to optimize performance

While cookies improve convenience, they are not essential for basic browsing. Disabling them may limit certain features or require you to log in each time you visit. Most browsers allow you to manage or disable cookies through their settings. We do not store personally identifiable information in cookies, and they are never used for unauthorized purposes. By continuing to use our website without adjusting your cookie settings, you consent to our use of cookies as described in this policy.

Information We Collect

Personal Information (Provided Directly by You)

  • Name, email address, phone number, postal address, company name, designation
  • Account login credentials and profile information
  • Communication preferences
  • Billing address, payment details, order history
  • Files, messages, or documents uploaded or shared through our Services

Non-Personal Information (Collected Automatically or via Third Parties)

  • IP address, browser type, operating system, device identifiers
  • Pages visited, time spent on pages, click patterns, and feature interactions
  • App usage statistics
  • Data from partners, affiliates, resellers, payment gateways, and publicly available sources

Why We Collect Your Data

We collect and process your information for purposes including:

  • Operating and maintaining our website and Services
  • Personalizing and improving your experience
  • Communicating with you, including for marketing and support purposes
  • Processing transactions and providing requested services
  • Meeting legal, regulatory, and compliance requirements

How We Use Your Information

Your data may be used for:

  • Personalizing your experience based on your needs and preferences
  • Improving our offerings through feedback and analytics
  • Enhancing customer support responsiveness
  • Processing payments and fulfilling service obligations
  • Running promotions, contests, surveys, or other site features
  • Sending periodic emails related to your account or services (with opt-out options)

Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics).
  • In connection with a merger, acquisition, restructuring, or sale of assets.
  • When required by law, court order, or governmental authority.
  • To enforce our Terms & Conditions, protect against fraudulent activity, or ensure safety.

Data Storage & Security

We take industry-standard security measures to protect your data, including encryption, secure servers, firewalls, access controls, regular security reviews etc. to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

Your data is retained only as long as necessary for the purposes stated in this Privacy Policy or as required by law. When no longer needed, data is securely deleted or anonymized.

User Rights

Depending on your jurisdiction, you may have the following rights:

  • Request a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to processing
  • Opt out of marketing communications
  • Contact us at andglyphtechsolutions@gmail.com for any requests.

International Data Transfers

If your information is transferred outside your country of residence, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

Third-Party Links & Services

Our Services may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technological, or operational changes. Updated policies will be posted on this page with a revised “Last Updated” date. For significant changes, we will provide additional notice.

Governing Law

This Privacy Policy and your use of our Services are governed by the laws of India, excluding conflict of law principles.

Contact Us 

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Andglyph Tech Solutions

Email: andglyphtechsolutions@gmail.com

Disclaimer

This Privacy Policy is intended to comply with applicable privacy laws including the Information Technology Act, 2000 (India), the General Data Protection Regulation (GDPR – EU), and other relevant data protection regulations, where applicable.